Returns & Exchanges
At Replay Toys, we want you to love your new style, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn apparel and accessories. Items must be returned in their original condition with all tags attached to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy as we process your refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing